service design
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KirjoittajatMari Suoheimo / University of Lapland, Toni Lusikka / Technical Research Centre of Finland LtdJulkaistu (pvm)
There is a challenge in identifying problems in common to tackle them creatively and jointly in Mobility as a Service (MaaS) development. This all requires collaboration and commitment, which is a wicked problem and a novel perspective in transportation and MaaS development. Mess Map™ is a tool to aid in creating shared understanding in cross-border mobility in the Barents region.